Refund Policy

At Hygie by NXTGEN TRADERS, we prioritize customer satisfaction and product quality. However, due to the intimate and personal nature of our product, returns and refunds are handled with strict hygiene and safety standards.

standards.

1. Eligibility for Refund

• Refunds are only applicable for:

  • Damaged or defective products received.

  • Wrong product delivered.

  • Order cancellation before shipment.

2. Refund Request Process

To initiate a refund, please:

• Contact us within 2 days of delivery.

• Provide your order number, clear photo/video proof of the issue, and a brief description.

You can email us at: hygiemenstrualcup@gmail.com

3. Refund Approval

Once your request is reviewed:

• If approved, you will be notified via email or phone.

• The refund process will begin immediately.

4. Refund Timeline

For approved refunds, the refundable amount will be credited to the original payment source within 5–7 business days.

5. Contact Us

If you have questions regarding your refund or return eligibility, please contact us:
📞9894880026
📧hygiemenstrualcup@gmail.com