Return Policy
For Approved returns, we will deliver the replacement product within 5-7 business days.
At Hygie by NXTGEN TRADERS, your satisfaction and safety are important to us. Since menstrual cups are personal hygiene products, we follow a strict return policy to maintain health and safety standards.
1. Return Eligibility
Returns are only accepted under the following conditions:
-
The product is damaged, defective, or the wrong item was delivered.
-
The return request is raised within 2 days of delivery.
-
The product is unused, unopened, and in its original packaging.
2. Return Request Process
To request a return:
-
Contact our support team within 2 days of receiving your order.
-
Share your order number, issue details, and photo/video proof.
-
Email: hygiemenstrualcup@gmail.com
3. Return Approval
Once we verify the issue:
-
You will be notified if your return is approved.
-
A reverse pickup will be arranged or you will be guided on how to send the product back (if applicable).
4. Replacement Delivery
For Approved returns, we will deliver the replacement product within 5-7 business days.
5. Contact Us
Have questions? Reach out to us at:
📞9894880026
📧 hygiemenstrualcup@gmail.com
